24 Hour Emergency Respite Care Facility
The Respite Center is a program of Center for Families that provides 24-hour emergency respite care for
children birth through 14 years of age. With close to 2,000 visits with 4,000 children scheduled each year there is a lot of data to manage.
The information required was so complex that previous attempts by developers were unsuccessful at creating an intuitive application that worked.
The Board of Directors was reluctant to allow another attempt when SWAT provided a proposal in 2009.
The application and database are still successfully being used since implementation in 2009. Family Service and Childcare workers are able to instantaneously
log and review information related to family demographics, medical requirements, contact logs, visit details. Family Service workers remotely access
the information from home when they need to get involved after hours.
And the system easily creates customized reports required for United Way, funders, county agencies and marketing.
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